Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Europa.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 3,90 € per order.
From an order value of 200,00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
We charge a flat shipping fee for international deliveries:
Europa: 5,90 €
Delivery of download items:
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.
Download products are sent to you as data via E-mail within 24 hours after concluding the contract (with an agreed advance payment after the time of your payment instruction).
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 – 3 days, for deliveries abroad within 3 – 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
– Prepayment via transfer
– Payment via credit card
– Payment via PayPal
– Payment via PayPal Express
– Payment via Sofortüberweisung [immediate transfer]
– Payment via Klarna Checkout (Klarna invoice, Klarna credit sale agreement, instant transfer, credit card, direct debit)
– Payment via amazon payments
– Payment via Giropay
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
Payment via Klarna Checkout
We offer the following payment options in cooperation with Klarna. Payment is always made to Klarna:
- Klarna invoice: Payable within 14 days of the invoice date. The invoice is issued upon dispatch of the goods and sent by email. Find the payment conditions here.
- Klarna credit sale agreement: With Klarna's finance service, you can flexibly pay for your purchase in monthly instalments of at least 1/24 of the total amount (however, at least EUR 6.95). Find more information on the Klarna credit sale agreement, including general terms and conditions and the European standard information for consumer credit here.
- Instant transfer
- Credit card (Visa/Mastercard)
- Direct debit
Your personal details will be handed by Klarna in accordance with the valid data protection provisions and the respective information in Klarna's data protection provisions.
Our bank account:
Krantz Wiesbrock GbR
IBAN: DE59 7002 2200 0020 2071 91
Fidor Bank AG
In case of questions, please contact us at the contact details mentioned in the Legal Notice.